Natural Language Analytics Agent
Faster answers. Clearer insights. Better care.
Built on the Caregence platform, the Natural Language Analytics (NLA) Agent replaces report queues and maze-like dashboards with direct answers you can use. Ask a question in plain English. Get a chart, a short explanation, and recommended next steps, in seconds.
The problems it fixes
Caregence blends predictive analytics, ambient intelligence, and automated decision systems into a single extensible platform. This platform helps healthcare organizations do more, without increasing headcount or complexity.
Reports take days, decisions get delayed.

Data sits in silos, so leaders never see the full picture
Revenue leaks hide in the details until month-end
Turnover patterns slip by without early warnings
Compliance gaps surface late and cause rework
What’s inside the Natural Language Analytics Agent

Natural language intelligence
- Ask in plain English.
- Follow up with context.
- Get explanations with every chart.

Financial
oversight metrics
- Revenue, margin, costs, write-offs, payer mix.
- Revenue, margin, costs, write-offs, payer mix.

Workforce
insights
- Attrition, overtime, open shifts, capacity by skill.
- Early risk signals for burnout and churn.

Operational
metrics
- Census, visits, cancellations, no-shows, start-of-care speed.
- SLA tracking by office and region.

Payer-based
views
- Authorizations, aging, denial hot spots, reimbursement lag.

EVV compliance
monitoring
- Missed or late records by state and program.
- Exceptions with quick drill-downs.
How it works

Connect
Securely link EHR, scheduling, payroll, billing, and EVV.

Normalize
The platform unifies sources and aligns definitions

Understand
Healthcare-tuned models map your question to the right data

Answer
The agent returns a chart, a brief narrative, and actions you can take now

Learn
It improves with your follow-ups and feedback
What you
can expect
Salient features
Comprehensive, Secure, and Intelligent Prior Authorization Agent
Works across EHR, payroll, billing, and EVV data.
HIPAA-compliant with role-based access.
Healthcare-tuned models that handle natural language queries.
Line-of-business starter questions by role.
One-click export for board packs and weekly huddles.
Audit trails for every answer and filter used.
FAQs
Do we need a new data warehouse?
No. The agent plugs into your current systems and can work with your existing warehouse if you have one.
Can non-technical users rely on it?
Yes. It’s built for everyday use with clear language and short, helpful explanations.
What about data freshness?
Choose sync windows that match your operations. Many clients start with hourly or daily refresh.
Let’s drive impact
together
See how the Natural Language Analytics Agent speeds up decisions across your home care network.